How Can We Help?
Find answers to common questions about orders, shipping, returns, sizing, jewelry care and shopping with Lunari.
Once your order has been successfully placed, you will see an order confirmation on the website. If you are signed in, the order will also appear under My Account → Orders.
Contact the Lunari team as soon as possible if you need to make a change. Eligible orders may also show a cancellation request option in My Account. A request is not final until it has been reviewed and confirmed by our team.
Available shipping options and delivery information are shown during checkout.
Return eligibility depends on the item, its condition and the order details. Please review our Shipping & Returns page before sending an item back.
For the most accurate fit, we recommend professional finger sizing. Our team can also help you review sizing options for a specific Lunari ring.
Yes. Our team can help you compare diamond shapes, settings, metal colors, ring styles and sizing so you can find a piece suited to your preferences and budget.
Store jewelry separately when possible and avoid harsh chemicals, abrasive cleaners and unnecessary impact. Periodic professional inspection and cleaning can help maintain frequently worn pieces.
Yes. Lunari Jewelers is located at 48 W 48th Street, New York, NY 10036. Call (212) 391-2992 if you would like assistance before your visit.
Visit our Contact Us page or call (212) 391-2992. Our team can assist with products, orders, sizing, bridal and general jewelry questions.
PERSONAL ASSISTANCE
Still Have a Question?
Speak with the Lunari team for personal assistance with your order, jewelry selection, sizing or bridal questions.