How to Place Order?
Once your order ships, you will receive a tracking number by email. Use it to follow your package from our store to your doorstep.
We process orders quickly, but if you need to make a change, contact us as soon as possible here. Changes are not guaranteed once an order is in processing or shipped.
Shipping types depend on the method selected at checkout:
Standard: 5–7 business days
Express: 2–3 business days
Custom Orders: 7-14 business days
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
Exchanges & Returns
We accept returns within 15 days of delivery for unworn items in original condition. Some items such as custom pieces or final-sale items are not returnable.
Email us at Contact page with your order number and reason for return. We’ll provide instructions once your request is approved.
Yes. Simply follow the return process and place a new order for the item you prefer.
Sizing & Custom Orders
We offer a ring size guide and tips on measuring at home. Contact us if you need assistance.
Resizing availability depends on the piece. Contact our support team for more information.
Yes, we can create custom pieces based on your preferred materials and designs. Contact us for details.
Yes, engraving is available on select pieces. Engraved items are final sale.
Products & Materials
Yes. All materials are accurately described on each product page whether gold-plated, sterling silver, solid gold, or gemstone pieces.
Many of our items are hypoallergenic and made with materials that are safe for sensitive skin. Product details will specify the materials used.
Proper care helps extend the life of all jewelry. Sterling silver and plated pieces may naturally dull over time, but gentle cleaning can restore shine.
We recommend keeping jewelry dry, storing it in a soft pouch, and cleaning it with a gentle polishing cloth.
For best longevity, remove your jewelry before showering, swimming, or exercising.
